Terms of Service

1. Description

1.1 General Provisions

We offer online Services that enable you to manage your contacts and allow third parties ("Third Party(ies)") to map and activate their networks. For full details on how we handle your personal data, please review our Privacy Policy.

You may:

• Import Data: Import any data, information, and content from the Services, including your contacts and any related third-party personal data ("Personal Data") from your email, referred to as your "Content."

1.2 Your Subscription to the Services

By creating an Account, you agree to provide a valid email address, your real name, address, and any other required information to complete the registration process.

2. Security & Account Protection Policy

2.1 Account Security Responsibilities

• Personal Use Only: Your account is personal and should not be shared with others.
• Confidentiality: You are responsible for maintaining the confidentiality of your login credentials.
• Strong Passwords: Use a strong password or passkeys and take reasonable measures to prevent unauthorized access.
• Notification: If you suspect unauthorized access or a security breach, notify us immediately at support@tryibasho.com.

2.2 Our Security Obligations

We implement appropriate technical and organizational measures in accordance with GDPR (Article 32) to protect your account and personal data. Our measures include:

• Multi-Factor Authentication (MFA): Enabling MFA where applicable.
• Audits and Monitoring: Conducting regular security audits and continuous monitoring.
• Timely Updates: Promptly addressing any identified security vulnerabilities.

In the event of a security breach, we will:

• Investigate and take necessary steps to mitigate risks.
• Inform affected users and relevant authorities in accordance with GDPR's data breach notification requirements (Article 33).

2.3 Liability for Unauthorized Access

• User Negligence: If unauthorized access occurs due to negligence (e.g., sharing credentials, using weak passwords, or not reporting suspicious activity), you may be held responsible for any resulting damages.
• Our Responsibility: If a breach occurs due to vulnerabilities on our side, we will take full responsibility and provide appropriate remedies as required by GDPR.

3. Use of the Services

You agree to use the Services in accordance with these Terms. Specifically, you must:

• Provide accurate and up-to-date relevant personal data.
• Use the Services only for their intended purposes and comply with all applicable laws.
• Respect the rights of Third Parties.
• Refrain from actions that could interrupt, damage, or otherwise harm our Services, including the use of viruses or malicious code.
• Not copy, resell, or distribute any part of the Services without our permission.

4. Your Content

When using the Services, you provide us with your Content. You are solely responsible for ensuring that your Content (including Personal Data) is lawful, reliable, and appropriate. You retain ownership of your Content, but please note that the Service does not guarantee backup copies—maintaining your own backup is your responsibility.

5. Data Protection and GDPR Compliance

5.1 Data Controller vs. Data Processor Roles

• You as Data Controller: When you import third-party personal data (e.g., contacts) into our platform, you act as the Data Controller, meaning you determine the purposes and means of processing that data. It is your responsibility to ensure that you have obtained all necessary consents and that your processing complies with GDPR.
• We as Data Processor: Our platform functions as the Data Processor, processing personal data strictly on your behalf and in accordance with your instructions. We are committed to applying appropriate technical and organizational measures to protect the data.

5.2 Data Protection Measures

We safeguard personal data processed through our Services by implementing:

• Technical Safeguards: Data encryption, secure access controls, and regular security assessments.
• Organizational Measures: Staff training on data protection, defined data processing protocols, and up-to-date data protection policies.

5.3 Your Responsibilities as Data Controller

As the Data Controller, you must:

• Obtain Consent: Secure a valid legal basis (e.g., consent) before processing third-party personal data.
• Provide Transparency: Inform data subjects clearly about how their data will be used and processed.
• Ensure Accuracy: Keep all processed personal data accurate and up-to-date.

6. Intellectual Property

All intellectual property rights related to the Services—including the website, documentation, trademarks, texts, graphics, and images—are owned by us. You retain full ownership of your Content (including Personal Data, where permitted by law), Organizations, and Workspaces.

7. Liability and Disclaimers

7.1 Disclaimer of Warranties

Ibasho aims to provide you with the best quality and security of the Services, but cannot guarantee that the Services will be uninterrupted, timely, or error-free at all times.

Ibasho provides the Services on an "as is" and "as available" basis, without warranty of any kind. Without limiting this, Ibasho expressly disclaims all warranties, whether express, implied, or statutory, regarding the Services, including without limitation any warranty of merchantability, fitness for a particular purpose, title, security, accuracy, and non-infringement.

7.2 Limitation of Liability

To the maximum extent permitted by applicable law:

• User Responsibility: We are not liable for any damages resulting from unauthorized access due to user negligence (e.g., sharing credentials, using weak passwords, or not reporting suspicious activity).
• Our Responsibility: If a security breach occurs due to vulnerabilities on our side, we will take responsibility and provide appropriate remedies as required by GDPR and applicable law.
• Indirect Damages: In no event shall Ibasho be liable for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, regardless of whether such damages were foreseeable or Ibasho was advised of the possibility of such damages.

8. Contact

For any inquiries, support requests, or other communications regarding these Terms or the Services, please contact us at: support@tryibasho.com

9. Changes to the Privacy Policy and Terms

We reserve the right to update these Terms and our Privacy Policy at any time. Any significant changes will be posted on this page at https://tryibasho.com/terms and communicated via email or through the Service. If you disagree with any changes, you may contact us to close your account.

10. Data Retention and Deletion

Your data will be deleted once the purpose of its processing has been achieved and provided that no contractual, official, or legal obligations require its retention.